Computation
Pay only for what you use. There is no minimum fee. We charge you for the number of compute unit hours your functions consume. Each of your functions can be run with 1 (default) or 2.5 compute units of power. All your computation is billed at our standard rate. Please note, that while our pricing is expressed in hours for clarity, your actual charge will be prorated by the millisecond.
- Standard Rate: $0.05 per compute unit per hour.
Example: If you run 1,000 functions on PiCloud with 1 compute unit each, each taking 9 seconds, you consume 2.5 hours
(9,000 seconds) of computation time, which costs 2.5 hours x $0.05 per hour = $0.125. Remember that these are 2.5 compute unit
hours. Your functions, for the most part, will be run in parallel meaning it will take far less time than 2.5 wall clock hours for them to finish.
However, our standard rate does not offer an explicit guarantee of when your functions will begin execution; for this, see
Real-Time Compute Units.
See example in calculator.
Reserved Compute Units
Reserved compute units allow you to prepay for your computation in hourly increments in exchange for a 10% discount on the standard rate. You can reserve compute units at anytime ($5 minimum), and they are applied automatically to your bill at the end of the month.
- Reserved Rate: $0.045 per compute unit per hour.
Example: At the beginning of the month, you purchase 2000 reserved compute unit hours. At the end of the month, you have used 3000 compute unit hours
of computation. You will be charged for 2000 compute hours at the reserved rate, and 1000 compute hours at the standard rate. Your bill will be
2000 hours x $0.045 + 1000 x $0.050 = $140.
See example in calculator.
Real-Time Compute Units
Real-time compute units are allotted solely for your computation, and are ready at a moments notice, giving you the confidence to run computation with real-time response requirements. You can purchase real-time compute units in increments of an hour. Functions you submit will be executed within one second if you have real-time compute units available. Please note that the cost of having access to real-time compute units does not cover the actual cost of running your functions. You will be billed at the standard rate for the length of time your functions run.
- Real-Time Rate: $0.015 per compute unit per hour.
Example: Assume you have opted for 20 real-time compute units. This will cost you $0.015 x 20 compute units = $0.30 for the hour. If you run 1,000 functions
on PiCloud with 1 compute unit each, and each taking 9 seconds to complete, then the functions will take approximately 2.5 compute hours (9,000 seconds)
of time, which costs 2.5 hours x $0.05 per hour = $0.125. Thus, your total cost is $0.30 + $0.125 = $0.425. Since you are guaranteed 20 compute units of
power at all times, your functions will finish at worst in 7.5 minutes (2.5 compute hours/20 compute units).
See example in calculator.
Dedicated Compute Units
For additional security and reliability, dedicated compute units will guarantee that your computation is run on an isolated cluster dedicated only for your computation. To learn more, please contact us.
Private Datacenter Deployment
PiCloud can be deployed in a private datacenter. We support VMware, Xen, and bare metal stacks. To learn more, please contact us.
Storage
Storage charges are incurred in two different scenarios:
- Storing files using the
cloud.filessimple storage service interface. - Writing files to the distributed file system available to functions running on the cloud.
| Storage | Usage Rate |
|---|---|
| First 50 TB per Month | $0.160 per GB |
| Next 50 TB per Month | $0.150 per GB |
| Next 400 TB per Month | $0.140 per GB |
| Next 500 TB per Month | $0.115 per GB |
| Next 4000 TB per Month | $0.090 per GB |
| Over 5000 TB per Month | $0.065 per GB |
Data Transfer
Data transfer charges are incurred in three different scenarios:
- Data transfer from socket connections created by your function.
- Data transfer to send the return values of your functions to you at your request.
- Data transfer when storing or retrieving files using the
cloud.filesinterface.
You will not be charged for data transfer between PiCloud and other Amazon services, such as S3 or your own EC2 instance, in the US-EAST Region.
| Data Transfer In | Usage Rate |
|---|---|
| All Data Transfer | $0.15 per GB |
| Data Transfer Out | Usage Rate |
|---|---|
| Up to 10 TB per Month | $0.16 per GB |
| Next 40 TB per Month | $0.12 per GB |
| Next 100 TB per Month | $0.10 per GB |
| Over 150 TB per Month | $0.09 per GB |
Support Plans
We offer several tiers of support plans to meet your business's needs. All of our customers get access to community support, and our web-based ticketing system for personalized assistance. Our premium plans offer customers who require a higher level of support the ability to get fast, predictable response times. With our gold or platinum plans, you can ensure around-the-clock support for your most mission-critical applications.
| Features | Basic | Silver | Gold | Platinum |
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| Community support |  |
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| Business day support (M-F, 6am-6pm PT) | |
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| 24 x 7 x 365 support | |
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| One-on-one support via web-based ticketing system | |
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| One-on-one support via telephone | |
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| 24 hour response time for all issues | |
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| 1 hour maximum response time for urgent issues | |
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| Single point of contact for all support needs | |
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| Monthly Rate | Free | $50 | $150 | $400 |
Consulting Services
For those seeking to start a new cloud deployment, move existing systems to PiCloud, or optimize existing usage, we offer specialized consulting services to suite your needs. Get advice and help from the creators of PiCloud, and our approved partners. To learn more, and receive a quote, please contact us.
